Dear Erin…From Sara

It’s time for “Dear Erin” Monday!  This is your opportunity to write Erin Condren a letter, letting her know what you love about her planner, and/or her products, and how they bless your life!  If you would like to submit a letter, please use the link above for submitting a blog post!  I can’t wait to hear from all of you!!  Today we feature a letter from Sara…

Dear Erin,
I absolutely love my planner. I love that we can use it right out of the box and its so colorful, or if we want to, we can decorate. I love that you listen to your customers and make changes/updates that people want to see. I love the versatility of it– some people use it as their calendar, some as a fitness journal, baby schedule-tracker, etc– or it can be all of these things in one book! We all took the same book– and I have not seen any 2 that are alike. Mine is my right hand man (or woman– I think she’s a lady)– I don’t go anywhere or make any plans without consulting [her]. And don’t get me started on the customization! From changing fonts and colors and making the poor designer go in and choose a different color for each letter on my cover, and YOU DIDN’T CHARGE ME EXTRA! I love the milestone codes (something you don’t have to do), and I personally have not had an issue that did not get resolved quickly and to everyone’s satisfaction (I paid the $5 to upload a pic to the back of my previous LP, and when it arrived the pic was not there– I reported the error, and expecting my $5 back, I was given a $25 credit! Way more than generous!) Mistakes happen– we are only human. We ALL make mistakes. You make things right, going above and beyond. There may be kinks in the system to work out, but that’s fine. Practice makes perfect. Keep your head held high, and keep on keepin’ on. We will be here, supporting you and rockin’ out your awesome goodies.

But we do need tabs on the address book. I’m just sayin’. Ladies like pockets and tabs.

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